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What to Expect As A New Guest

The experience begins as soon as you choose your service package and submit your request for your first appointment. I will review your information within 48-hours Tuesday through Saturday and email you with any follow-up questions as well as instructions for booking your appointment. A few days before your appointment I will email you again with instructions for checking in on the day of your visit. Keep an eye on your inbox and spam folder for messages from

On the day of your visit, you'll find your way to the Salon Lofts at The Bowie. Salon Lofts is a small salon gallery with 20 independent beauty professional suites, just across 5th St from Whole Foods in downtown Austin. You'll find paid parking available along 5th St & Bowie St or utilize the free parking in the Whole Foods underground lot. There is a small Visitors Parking lot at the Bowie which you are welcome to use if there is space available. The concierge at the Bowie will validate your parking for up to three hours.

Once you've arrived you will enter through the front door of the Salon Lofts and check in on your phone through the Vagaro app, which will notify me that you're here. (You can check in up to 15 minutes before your scheduled appointment time so please be advised that if you arrive early you will have to wait to check-in.) Once my room has been fully sanitized and prepped for you, you will receive a message that I am ready for you. Sit tight, I will come out to greet you and show you to my room.

Once inside we will sit down for a thorough consultation. Here we will discuss not only your first visit but your long term plan as well, to ensure your hair goals are fully understood and met.

If you're here for color, your color formula will be custom blended and recorded in my system for you so it's always ready and waiting for each visit. We will finish by styling and taking a few photos. I'll suggest the ideal maintenance schedule and appropriate care and styling products for maintaining your color.

If you're here for a hair loss or scalp analysis, we will begin by viewing your scalp and hair under a microscope and taking some pictures to save for comparison down the road. From here I will determine the best course of action, create a treatment schedule, and set you up with the appropriate home care products.

If you're here for a haircut, we will begin with a thorough consultation, look at any inpo photos you have selected and determine the best cut and style to suit both your hair and your lifestyle. You'll settle into the shampoo bowl for a deep cleanse and soothing conditioning treatment coupled with relaxing scalp stimulation. We will finish by styling and taking a few photos. I'll suggest the ideal maintenance schedule and appropriate care and styling products for your hair texture and style.

I have Wifi, bottled water, La Croix, pour-over coffee, organic tea, gluten-free snacks, phone chargers, and more to keep you comfortable during your appointment. For longer visits, feel free to bring your headphones, laptop, book, snacks, or anything else you may need. 

You'll head out feeling refreshed and gorgeous!